These Terms of Service ("Terms") govern your use of pacificautoreserve.com (the "Site"), the Pacific Auto Reserve client portal, and requests you submit to DIVICAR ("Pacific Auto Reserve", "we", "us"). By using the Site you agree to these Terms. If you engage us for a vehicle purchase or sale, the written service agreement you sign with us (the "Service Agreement") also applies and controls if it conflicts with these Terms.
1. Our services
Pacific Auto Reserve helps clients acquire exclusive vehicles: we search the market, arrange inspections, provide photos, video, history reports and an itemized estimate, negotiate, handle purchase paperwork and coordinate enclosed delivery. We also offer consignment (selling a client's vehicle) and car selection advisory. The scope of work for each engagement is set out in the Service Agreement. License: 82709.
2. Requests are not orders
Submitting a request through the Site does not create a contract or reserve a vehicle. An engagement begins only when you and we sign a Service Agreement.
3. Fees and estimates
- Our service fee is 10% of the vehicle price, unless the Service Agreement states otherwise.
- Transport, taxes, title, registration and other government or third-party charges are separate and shown as individual lines in your estimate.
- Estimates are based on information available at the time and may change if the seller, carrier or a government agency changes its charges. We will tell you about any change before you commit.
- No vehicle is purchased on your behalf without your approval of the vehicle and its estimate.
4. Vehicles, availability and information
- Models, specifications and images on the Site are for illustration. Availability, pricing, options and condition of any specific vehicle are confirmed only in the materials we send you for that vehicle.
- Vehicles are generally sold by third parties (dealers or private sellers). Except as stated in the Service Agreement, we do not manufacture, own or warrant the vehicles, and any warranty is provided by the manufacturer or seller.
- Inspection and history reports are prepared by independent professionals or data providers. They reduce risk but cannot detect every condition, and we rely on their accuracy.
5. Delivery
We coordinate insured, enclosed transport with licensed carriers. Delivery dates are estimates and can be affected by carriers, weather, sellers and paperwork processing. Risk of loss and insurance during transport are described in the Service Agreement and the carrier's terms.
6. Client portal
Access to the client portal is personal. Keep your login details confidential and tell us promptly if you suspect unauthorized access. Documents and messages in the portal are provided for your order and may not be shared publicly.
7. Acceptable use
You agree not to misuse the Site — for example by submitting false information, attempting to access accounts or data that are not yours, interfering with the Site's operation, or copying its content for commercial purposes.
8. Intellectual property
The Site's design, text and the Pacific Auto Reserve name are owned by us or our licensors. Vehicle makes, model names and logos are trademarks of their respective owners and are used only to identify vehicles. Pacific Auto Reserve is an independent company and is not affiliated with, endorsed or sponsored by any vehicle manufacturer.
9. Disclaimers
The Site is provided "as is". To the fullest extent permitted by law, we disclaim warranties of any kind regarding the Site, including fitness for a particular purpose and uninterrupted availability.
10. Limitation of liability
To the fullest extent permitted by law, Pacific Auto Reserve will not be liable for indirect, incidental, special or consequential damages arising from use of the Site. Our liability in connection with an engagement is governed by the Service Agreement.
11. Governing law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in San Diego County, California, unless the Service Agreement provides otherwise.
12. Changes
We may update these Terms. The "Last updated" date shows the latest version; continued use of the Site means you accept the updated Terms.
13. Contact
DIVICAR
5930 El Cajon blvd, Suite 117, San Diego, CA 92125
order@pacificautoreserve.com
(858) 933-1560