FAQ
Questions & answers
Everything you need to know before your first request.
What does Pacific Auto Reserve do?
We act as your buyer's agent for exclusive cars. You tell us what you want; we search the market, inspect the best examples, send you full photos, video, history reports and an itemized estimate, then negotiate, handle the purchase and paperwork, and deliver the car to your garage.
Which cars do you source?
Exclusive and performance cars, typically from $100,000 — for example Lamborghini, Porsche, Ferrari, McLaren, Rolls-Royce, Bentley and Mercedes-AMG. New or pre-owned. If a model isn't listed on our site, we can still look for it.
How much does it cost?
For car purchases our fee is 10% of the vehicle price. Transport, taxes, title and registration are listed separately in your estimate, with no hidden charges. You see the full amount and approve it before anything is purchased.
Do I have to buy a car you find?
No. We send you candidates with photos, video, reports and estimates. Nothing is purchased until you approve a specific vehicle and its estimate.
How are cars inspected?
Each serious candidate is inspected in person by an independent professional where possible. You receive the inspection report, a vehicle history report and a full photo and video walkaround through your private client portal.
Where do you deliver?
We are based in San Diego and deliver across California and the entire United States, using insured, enclosed transport straight to your home or garage.
How long does it take?
It depends on the model, specification and market availability. Your manager gives you a realistic timeline after the first conversation and keeps the estimated delivery date updated in your portal.
Who handles title and registration?
We coordinate the purchase paperwork, title transfer and registration documents. All documents are stored in your client portal.
Can you sell my current car?
Yes. We present and sell your car privately to qualified buyers and handle valuation, viewings, negotiation, paperwork and secure payment. Terms are agreed upfront, in writing. Start on our Sell your car page.
Can I sell my car and buy a new one through you at the same time?
Yes. We can sell your current car while sourcing the next one, coordinated by one manager.
Do you offer exotic car rentals?
Yes. We arrange exotic and luxury car rentals through our licensed rental partner, who provides and insures the car. Driver age, license, insurance and deposit requirements apply.
What is the client portal?
A private, secure page where you see your order status, review and approve candidates, download documents and message your manager — on your phone or computer.
How do I start?
Send a request on our website or call us. Your manager will contact you to confirm the details and next steps.
Still have a question?
Your manager will answer personally.